"Strong Hands, Gentle Heart", a user-friendly book of instruction, inspiration and humour, has been written expressly for current and future care workers and nurses in the Community Aged Care, Disabilities and Mental Health fields.

The book bases its ideas on the author's "ten fingers" of requirements that imbue the carer with the strong skillful hands necessary to be an effective and compassionate professional carer. But anyone who is or utilizes a carer will find this book of value.

These ten requirements are:

* Reliability and loyalty
* Humour and open-mindedness
* Intelligence and commonsense
* Sociability and communicability
* Integrity and sense of privacy
* Empathy and compassion
* Humility and graciousness
* Flexibility and adaptability
* Prowess - courage
* Prowess - ability

Within these pages you will find a wealth of wisdom and practical information forged by the author's decade or more of experience as a carer and AIN in the field, study of psychology, social science and counselling and a lifetime of experience dealing with many varied types of people. We hope it makes a difference.